Q: Where are your offices?
A: Our office is in the same building as White, Jacobs & Associates Inc. Our physical and mailing address is 200 Chisholm Place, #250, Plano, TX 75075.
Q: What are your office hours?
A: We are generally open on Monday – Thursday from 8:30 a.m. – 5:00 p.m. On
Friday we are open from 8:30 a.m. – Noon. We are closed on weekends and
on federal holidays.
Q: Do I need an appointment?
A: Yes. Consultations with Mr. Van Dyke or Mr. Swartz are by appointment only. Although the hours stated above are the typical times at which the firm is open for business, this does not necessarily mean that an attorney is physically present at the office. Due to the nature of our practice, Mr. Van Dyke and Mr. Swartz are often in Court and unavailable for impromptu appointments. All clients and potential clients wishing to speak to with an attorney are required to make an appointment. Appointment need not take place at our office and may be scheduled on evenings or weekends outside normal business hours.
Q: What are your practice areas?
A: Over 25% of our business is criminal defense and it makes up about 40% of our typical caseload. However, we also represents debt collection agencies, small businesses, and consumers areas including commercial debt collection, consumer debt collection, enforcement of non-competition agreements, fair debt and fair credit reporting claims, claims brought under the deceptive trade practices act, credit repair, defamation claims, invasion of privacy claims (including revenge pornography), debt settlement, and credit repair. .
Q: Where does the firm practice?
A: We typically practice in Collin, Tarrant, Denton and Dallas County. However, we have accepted cases in counties throughout Texas including Harris, Bexar, Travis, Williamson, Kaufman, Ellis, Palo Pinto, Johnson, Wise, Montague, Cooke, Grayson, Hunt, Rockwall, and Uvalde. Mr. Van Dyke and Mr. Swartz are licensed to practice in all Texas state courts. Mr. Van Dyke is also licensed to practice in all Texas federal courts, the 5th Circuit Court of Appeals, and the U.S. Supreme Court.
Q: Can you accept my case on a contingency fee?
A: Probably not. We used to accept cases on a contingency fee but ran into problems with clients that either (a) consistently placed junk debt with our office; or (b) complained incessantly about the fee charged once money was collected and payment became due. We may accept a small number of cases on a contingency fee, but we have found that flat rates and hourly rates are typically better for both the client and the firm.
Q: Is this firm owned by the same Jason Van Dyke that got PinkMeth.com shut down?
A: Yes. We have helped victims of revenge pornography in the past and will continue to do so in the future?
Q: What collection agencies do you represent?
A: We do not disclose our current clients to anybody. However, Mr. Van Dyke is currently general counsel for Tucker, Albin & Associates Inc. He has previously been general counsel for C.M.B. & Associates Inc., Haller Harlan & Taylor, and Langbert Financial, Inc. Mr. Van Dyke also serves as general counsel for a number of companies not in the business of debt collection including White Jacobs & Associates Inc. and Slimgenetics.
Q: Does your firm write bail bonds?
A: No.. It is our opinion that serving as both the bail bondsman and the attorney for a client would be unethical. We do, however, regularly assist clients in securing release from jail, getting their bond reduced, or obtaining a personal bond.
Q: Does your firm handle appeals?
A: Occasionally. Mr. Van Dyke has litigated several civil appellate matters in Texas. Criminal appellate matters are typically referred.
Q: I read -- insert lie here -- about one of your attorneys on the internet.
A: Our advice to you would be to stop believing everything you read on the internet. Even the flat earth society has a webpage, and no, we cannot help you get any money back from the deposed Nigerian prince that you tried to help.
Q: I am a creditor or a collection agency. I received a letter from you (or your client) in the mail asking for validation of a debt. The letter did not have your phone number. Can I call you about this?
A: No. The reason our telephone number is not included on the letter is because we don't want you to call us on the telephone. Your response needs to be in writing. Everybody has rules. This is one of ours.
Q: Will your office take my case pro-bono?
A: No, but feel free to ask us again once our student loans are paid in full.